How can we help?
Reach the team directly, find quick answers below, or check whether something is a known issue. We reply within one business day.
Common questions
How fast will I hear back?
We reply to new requests within one business day, usually much sooner. For active client work, response times are agreed up front in your support plan.
Do you support what you build after launch?
Yes. We offer ongoing support and improvement plans so your software keeps working and keeps getting better. Support is part of how we build, not an afterthought.
Something is down. What do I do?
Check our live status page first to see if it is a known issue. If your service is affected and not listed, contact us right away and we will jump on it.
Can you take over a project someone else started?
Often, yes. We start with a short review of the existing code and infrastructure, tell you honestly what we find, and recommend the most sensible path forward.